We offer a fourteen (14) day return policy on any unused items. Simply email us at info@HandbagHandcuff.com and provide your order number, the item number to be returned and the reason for the return. Once your return has been approved, we will issue you a Return Authorization Number.
Please write the Return Authorization Number on the outside of the package in large block letters, remove any existing shipping labels, and cross out all visible bar codes from previous shipments.
Please ship your return to:
BACOR, Inc. / Handbag Handcuff®
137 North Larchmont Boulevard, #219
Los Angeles, California 90004
Upon receipt of your return, a refund will be issued for the amount of your returned items and any applicable taxes. The original shipping and handling fees are not refundable.
Your refund will be processed within three (3) business days of the receipt of merchandise. Please contact us if your credit does not appear on your next credit card billing statement.
• Returned merchandise must be in new, unused and re-saleable condition with all information, original tags and packaging attached. Used or damaged merchandise is not eligible for refund.
• Returns will not be valid without a Return Authorization Number.
• Final Sale items are not returnable.
• For exchanges, replacement item must be for the same or greater price as original purchase value.
• Returns are not available on items returned from outside the contiguous United States, bulk or custom orders.
• Returns not received within fourteen (14) days of receipt of shipment are deemed outside of the eligible return window and will be returned to you.
If you would like to exchange your item, please email us at info@HandbagHandcuff.com within fourteen (14) days of receiving your order and follow the return procedure outlined above. When we receive and process your return, you may then purchase your desired replacement item anytime at your convenience.
Return of Gift Items
Please follow the same steps listed in the Return Policy above. After the returned item has been processed, the purchaser’s original credit card will be refunded, minus the original shipping and handling fees.
Retail Partners Cannot Accept E-Commerce Returns
Items purchased on www.HandbagHandcuff.com must be returned to us directly and cannot be returned to our retail partners. If you wish to return items purchased from authorized retailers, please contact the retailer directly for their return policy and procedures.
Cancelled or Refused Orders
Once an order has shipped to you, it cannot be cancelled. If you refuse an order, it will then be subject to our return policy and the original shipping costs will be deducted from your refund.
Damaged or Defective Merchandise
Should you receive merchandise that is damaged or defective, please contact us immediately and do not use it. You may be asked to email us a photo to aid in our assessment. We will examine the unused merchandise, and if a defect exists we will replace the merchandise for you free of charge. If the product has been used, replacement will be handled in accordance with our stated return policy. We may require a physical inspection of the merchandise and ask that it be returned to us to examine. Items sent to us for inspection may not be returned if the product in question is deemed potentially unsafe or nonfunctional.